Q: Are you factory?
A:Yes, exactly. We are 100% factory and manufacturer with 80 well trained and experienced staffs and you are warmly welcomed to visit us at your convenience.
Q:What is ice box/ice pack ?
A:Ice box is equivalent to the average freezer or refrigerator freezer, is the ideal cooling agent.
Q:How is ice box/ice pack made?
A:Mould design, mould making, blow molding processing, SAP or CMC injection, ice box/ice pack finished.
Q: Is ice box /ice pack safe?
A:Safe,food grade HDPE material ,BPA free .
Q:Is OEM available?
A:Yes, customized sizes and logos are welcomed.
Q:How long for delivery time?
A:Normally 2-5 days for 3000 pcs.
Q:Do you provide free samples?
A:Yes, but the freight paid by you.
Q:Is trial order acceptable?
A:Yes,we welcome your trial order with much lower MOQ for our first cooperation.
Q:What certificates do you have for your products?
A:We have FDA, SGS, MSDS, CPSIA certificates.
Q:What are your acceptable payment terms?
A:T/T, 30% advanced deposit, 70% balance before shippment
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